Returns & Exchanges
At People's Choice Beef Jerky, we stand behind our handcrafted products and want you to be completely satisfied with your purchase. Due to the perishable nature of our jerky, we handle returns and replacements on a case-by-case basis to ensure the highest quality experience.
Contact Support
Reach out to our customer service team within 14 days of receiving your order if there is an issue with your jerky.
Provide Order Details
Share your order number and include clear photos of the product and packaging if you received a damaged or incorrect item.
Review Process
Our team will review your request within 48 hours to determine if a replacement, store credit, or refund is the best solution.
Resolution Delivery
Once approved, we will immediately process your refund or ship out a fresh batch of jerky at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing